Legal

Refund Policy

Last updated November 2, 2026

We offer a 14-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 14 days of your order date. This applies to single documents, document packs, and the first payment or renewal of a subscription.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request one, visit paddle.net and look up your order, or contact us through our contact form.

What happens after a refund

Refunded document credits are removed from your account.
A refunded subscription ends and its plan features stop.